I listen first. Then we fix it.
Connect360 is an independent business process and digital advisory based in the UAE, working internationally. You talk to the person who does the work — from the first call to the last decision.
Twenty years building digital products and fixing the workflows behind them — inside Amazon, Emirates, OSN, LexisNexis, Boots and QITT. Big organisations, with the same three problems every small one has: work that repeats, work that waits, and work nobody owns.
I don’t rush to a solution. I listen to what is actually slowing you down, recap it in plain words, and then give you a roadmap your team can act on — one we can build together if you want us to.
Connect360 exists to help businesses make better decisions about the work behind their growth, before they spend more on tools, pilots or transformation programmes. Right now that means service businesses and growing e-commerce teams.
Minakshi brings 20 years of product and digital transformation experience to understanding business challenges and shaping practical next steps.
Enterprise method. Applied to a twelve-person team.
Practical advice before another tool purchase.
You don’t need a bigger technology stack to solve every operational problem. I start by understanding how work actually moves through your business — what gets repeated, where information is re-entered, which approvals create delays, where ownership goes unclear, which reports are assembled by hand, which tools overlap. Then, and only then, whether AI or automation earns its place.
Estimates show their assumptions. Results depend on the changes implemented. Clear assumptions, practical recommendations and a defined next step.
In their words.
to launch.
“Minakshi was with us from the first market study to the full launch — pricing, design, go-to-market, beta demos — and stayed hands-on until Prospago was live.”
not their wish list.
“As Managing Director of Product, Minakshi owns the roadmap for all of QITT’s products. She understands our customers’ pain points and solves from their perspective — not from what they asked for. NIZARA launched leaner and clearer because of it.”
Screens second.
“Before I drew a screen, Minakshi had done the discovery: what problem we were solving, and for whom. Every design choice was tested against the user, not opinion. She protects the scope instead of expanding it.”
became a product.
“She helped us see which parts repeated across clients, then shaped that into a product with a name, a scope and a price — one a client would pay for without us in the room.”
to lead with.
“We could do almost anything for a client — which was the problem. Minakshi helped us pick the one service we lead with, write it so a non-technical buyer gets it, and put everything else behind it.”
You’ve read enough. Your turn.
One line about the workflow that frustrates you most is all I need to start.
One line is enough. Next: your email, then Minakshi will contact you to arrange a time. Free · 30 minutes.
